Week 1 Discussion Assignment Example | Topics and Well Written Essays - 250 words

Week 1 Discussion - Assignment Example The study of organisational behaviour therefore becomes very important in this respect. Leaders and managers are expected to be in a position to understand and predict the behaviour of the employees in the organisation. This calls for wide knowledge in the relevant aspects relating to organisation behaviour. It is a matter of emotional intelligence, job design, organisational culture and such other aspects that make the bulk of organisational behaviour. These factors are very critical in the determination of the individual behaviour and character within the organisation. It creates the essence of having a proper organisation culture which normally does a lot in reshaping the behaviour of individuals within the organisation. Managers should be capable of instilling a sense of motivation and team spirit within the employees so that organisation objectives are better addressed. The scope of organisation behaviour transcends employee motivation, leadership, impact of personality traits on performance and other psychological factors that define human character. In any case, organisation behaviour deals with the impact of individuals, groups, and organisational structure on human character and behaviour within the organisation (Ivancevich, Kanopaske and Matteson). The ultimate concern is normally to utilize these aspects so as to create value for the organization considering that good organisational performance mostly relies on good behaviour from the

Important challenges museums are facing today and how to respond to Term Paper

Important challenges museums are facing today and how to respond to them - Term Paper Example Museums are important places where people are able to debate upon and shape the public views, cultural views and identity. Museums have been facing several changes inside and out of the country due to the new expectations of the audience such as students, tourists, donors.Museums have been facing several changes inside and out of the country due to the new expectations of the audience such as students, tourists, donors. As a result this has caused challenges to the museum management. As a result this has caused challenges to the museum management. These challenges are in terms of how to organize staff members, creation of exhibitions, shaping of collections and creation of effective programs. Important Challenges Facing Museums Today Financial challenge has become an obvious threat to the museums today. During recession period one of things to be cut off from financing is museum as many view it non-essential services. It is also not considered to have any significant formal role to t he public and especially to education. Participation in museums is mostly considered voluntary and that amounts to why it does not receive much funding like other corporations. Acquiring expert collection staff is another challenge that is facing museums. The lack of expertise in the museums staff makes it impossible for the museums to ensure proper interpretation of collections and how to improve museum education. Many people do not prefer studying on museum issues and in most cases such issues are not in the curriculum. The expert collection staffs are significant people in the museum since they are the ones who provide various collections according to expectation of the audience. They are also able to choose right objects for display and ensure they are relevant for the occasion hence every museum should have these kinds of people. Any collection in a museum without an expert taking care of it, it loses any inherent value attached to it according to Flyyin (2007). Poor management of museums has also been a major challenge facing museums. Museums have often regarded as areas of less duty and this has led to the downfall of the industry. There are several activities which need to be taken care of in the museum so as to make it a place worthy visitation. For instance the need to improve access to collection, improving attract more people, make more relevant exhibitions to those served by the museum and to generate income which important for development .Therefore it is the work of the management to ensure all these activities are taken care of. Lack of information about objects found in the museum has been a major challenge to the industry. This information is as important as the objects since without it, it is unlikely that people will recognize the importance of such objects Many museums have not been able to standardize information of their artifacts and those which have managed to do so have lacked the right data and vocabulary. This can be attributed to t he failure of the government to introduce a national standard for museums. Creation of different classification for different artifacts in the museum has also remained a major challenge in the industry. This can be attributed to the lack of unified standard framework which needs to be single framework for museums. Cultural heritage is playing a major role in the museums and without this standard framework it is unlikely that museums will achieve any significant progress in future. The declining attendance to the museum has also been a major challenge. This is because one of the main sources of cash for the museum is through the entrance fee. On the same note, with the decline of attendance it implies that the museum is not selling out itself as not many people will be aware of what it offers. This is a challenge which needs a lot of attention as it important aspect of the museum. The issue of which works to display and which works not to display has also posed a challenge to the mus eums as suggested by Flyyin (2007). For instance most museums are not sure of whether to display works with sexual content. This is case especially when the museum operates with

The subprime meltdown Essay Example | Topics and Well Written Essays - 1000 words

The subprime meltdown - Essay Example Automated systems allowed people to go online, apply for a housing loan and simply wait for the cheque to come in. Wall Street greedily provided the money for these loans as investors rushed to pick up shares in hedge funds that were supposed to give a high level of return with a high level of risk. The loans that were given out often required no down payments and could also have needed nothing more than interest payments for a year or more before the principal payments would be added to the bill. Effectively, what was considered a niche product only to be given out after careful scrutiny, became a mainstream product for banks and lending institutes (Browning, 2007). The subprime housing loan market was thus seen as virgin territory where banks needed to make inroads before the competition. They expected to get great returns but their investment risks were greatly underestimated. In fact, in some cases the risks appear to have been ignored while the search for short term profits and sales figures come out as the only important needs of the banks. The situation has taken the American economy to a place where experts are calling it the â€Å"worst financial crisis since the Great Depression (Essen, 2008, Pg. 1)†. In some ways, the problems in the current crisis can also be due to the very structure and nature of the American market and the American business environment. The buyers and sellers on Wall Street seem to respond to short term gains and short term results much better than looking at how stable the business practices of a company really are. This makes analysts such as Clendenning (2008) to say that American banks and other lending institutions with a ‘casino mentality’ while they were taking unnecessary risks. Even if the banks understood the risks involved, the lure of the rewards was simply too great for them to ignore. The crisis itself

Language Learning, Bilingualism and Assimilation Research Paper

Language Learning, Bilingualism and Assimilation - Research Paper Example One of the major factors that has seen the growth of multilingualism, is the ease of access to information as made possible by the establishment and growing use of the Internet. Indeed people are today getting more exposed to a variety of languages which has in essenc also triggered the need to learn new languages. Some quarters have argued that the learning of second languages has is associated with assimilation. This paper will argue that the learning of a second language is not necessarily part of assimilation. In spite of the potential differences in meaning of the terms bilingual and multilingual and their derivatives, this paper will use the two interchangeably. Every human society or culture communicates to a large extent through spoken word. What this means that language has played and continues to play a major role in communication. One may wonder how much backward the world would be without language. Arguably, the world would have developed faster if all humans used the sam e language to communicate. Although this is not the case, it is evident that humans are trying to overcome communication barriers by learning new languages and cultures. Bilingualism has beome a ommon phenomenon with many countries introducing foreign languages in school curricular. The spoken or written word is today more appreciated that ever before especilly considering the effects of successful and unsuccessful negotiations. Indeed, the power of language and word is beyond desription. Multilingualism The definition of the term multilingual is subject to much debate. While some scholars argue that a multilingual person is one who can passively or actively ommunicate in a language different from their first language. Others however argue that a multilingual person must acquire a first language during childhood through formal education (Kaplan 12). There are cases where a person learns two languages simulteneously which essentially makes one a simulteneous bilingual. Yet again, oth er sholars argue that a multilingual speaker is one who can accurately communicate in a second language almost as much as they an speak in their native language or mother tongue. People learn different languages in different ways according to Wolff (11). While some may acquire a new language during childhood by interacting with people who speak the second language, others learn by attending formal education (The Linguistic Society of America 2). A child may learn to speak two languages if both their parents speak different languages or if their signifiant others consistently communicate with them in the second language. In the United States of America, for example, most bilingual people are either immigrants or hildren of immigrants as noted by Richard and Victor (67). It is common to find an American child speaking English while in school and their mother tongue when at home. This also applies to other countries. While people can also learn a new language in old age, it is a fact t hat it becomes more difficult to acquire the new language as much as a native speaker as age progresses. The learning of a new language depends to some extent on the similarity between the two languages. Languages that are cloely related or that have similar syntax are easier to learn compared to their counterparts. Yet again, second language learning depends to a great extent on the urrent knowledge and previous experience of the learner in relation to the new language. Advantages and Disadvantages of Multilingualism Although many people

Nursing Health Care Fair Essay Example | Topics and Well Written Essays - 500 words

Nursing Health Care Fair - Essay Example Owing to such attributes related to such a mission, how does the hospital management ensure attainment of the mission through incorporating both the staff and systems? The second question relates to the Hospital Rehab Project. For over a long duration, patients attending rehab programs have done so against their will leading to engagement of the same practices once these victims get through with the rehab programs. Consequently, emergencies for rehab services may be sought at any period during the day. Stoughton Hospital hours of operations for the rehab are 8.00 am – 4.00 pm on weekdays while on the weekends assumes full closure. How effective, therefore, is the rehab project in ensuring follow-up for rehab victims as well as ensuring dealing with concerns relating to emergencies? Lastly, Stoughton Hospital is accredited as a not for profit institution an indication that the focus of operations aims at delivering clinical services without concern for profits. The current heal thcare system is characterized by rising costs of health services that result from increased costs of labor among other essentials in providing sufficient health care (Kador, J. (2012). How does the hospital management ensure striking a balance between these growing demands as well as the changes within the healthcare sector with the aspect of maintaining the organization as not for profit? A focus on the job and the human resource portal indicate that Mercy Health System serves as an equal employment opportunity provider. Consequently, the organization emphasizes how such achievements are enhanced by focusing on issues related discrimination that may result or attributed to age, sex, race nation origin, as well as color among others. However, more are a times where different organizations present such detailed paper programs only on paper while the situation on the ground where the worker operates states otherwise. That

ICT AND CUSTOMER SERVICE Dissertation Example | Topics and Well Written Essays - 13000 words

ICT AND CUSTOMER SERVICE - Dissertation Example Analysis is given on the survey and comparisons made between survey findings and literature review. ICT is now an integral part of much of our lives and even when we go on vacation or on business trips too. Search terms: Hotel Customer Satisfaction (Amazon); hotel management systems; research studies on hotel ICT; ICT effects on hotel service; ICT and hotel service; hospitality and tourism research papers on ICT Table of Contents Acknowledgements 2 Abstract 3 Table of Contents 4 Section 1: Introduction 6 1.1 Introduction to the Research 6 1.2 Purpose 7 1.3 Statement of Objective 7 1.4 Research Question 7 1.5 Justification 7 1.6 Strategy 8 1.7 Limitations 8 Section 2: Literature Review 9 2.1 Introduction 9 2.2 Using Technology (ICT, PMS and CRM) 10 2.3 Experiential Marketing and ICT 12 2.4 Social Media and Applications (Apps) 13 2.5 Marketing with ICT Tools 14 2.6 Employee Motivation 15 2.7 Employee Rewards 17 2.8 Ideal Management 18 2.9 Impact of ICT on the Workforce 19 2.10 Front De sk Employees 20 2.11 Housekeeping and Food Services 21 2.12 Total Quality Management (TQM) 22 Section 3: Methodology 23 3.1 Introduction 23 3.2 The Journals and Books Process 23 3.3 The Online Survey and Questionnaire 24 3.4 The Overall Research Strategy 25 Section 4: Results and Findings 26 4.1 Introduction 26 4.2 Descriptive Information 26 4.3 Overtime Hours 27 4.4 Hotel Positions 27 4.5 Education Levels and Income 28 4.6 Experiential versus Experience on the Job 28 4.7 Training on the Job and for the Job 29 4.8 Decision Making Capabilities and Management Supervision 30 4.9 Management Supervision and Approval 31 4.10 Marketing and Technology as Part of the Job 31 4.11 Summary 34 4.11.1 SPSS Analysis –Descriptive and Correlation Analysis 34 4.11.2 Linear Regression Analysis 37 Section 5: Discussion 41 Section 6: Conclusion 44 Appendix 46 Resources 53 Section 1: Introduction 1.1 Introduction to Research The hotel business is a major part of a person’s enjoyment experie nce, whether on a vacation or on business trips. Like anywhere else, there are problems to be solved on a daily basis, such as the traveller has to delay checking in by one day because of flight delays or even business delays. The ability for a customer to communicate directly with the hotel through electronic communications, such as an app on a smart phone, or through a laptop while at the airport, is essential to being able to solve a problem before it gets worse. As a consequence, the ability to take care of a customer through the electronic porthole (Buhalis & Law 2008; Buhalis 2008), means more satisfaction that things will be taken care of before the customer arrives and checks in. Additionally, customers can also order dinner when they land at the airport so that moments after checking in, if at night, dinner will be brought up to the room. The menu is accessible through the hotel’s website portal and registered customers can access inside with a key code, which is sen t when the reservation is made. This allows the customer to custom-define his or her preferences on specific accommodations (ADA 2006), such as the need for a portable fan, drinks, certain types of water and

Issues in contemporary management Essay Example | Topics and Well Written Essays - 1500 words

Issues in contemporary management - Essay Example In fact, some economic pundits project that the economy of China may overtake that of the U.S. in the next few decades. However, despite all these good fortunes, research indicates that China has not improved the working conditions for its workers to ensure their satisfaction (FoxNews.com 2012). This is because the government appears not to have enacted adequate laws to protect its labor force from unethical employers if media reports are anything to go by. The country’s media has reported several incidences of labor unrest in many companies in the country, which generally points at poor working conditions and rights violations by employers. For instance, the media has reported several instances of suicidal tendencies by Apple workers according to Green (2012). What is certain is that most workers at Apple resort to suicide when the management is not ready and willing to listen to their grievances and take action. Such behaviors by management can be termed unethical because it shows lack of management’s commitment to the worker’s welfare and well-being (Gayle 2012). This paper will examine the contemporary management issues at Apple in China in light of the high incidences of suicide in the company over the last few years. It is undisputable that Apple products command very high demand in the world. Nevertheless, the working conditions at most of its supply chain appears wanting if the number of suicides and labor unrest being experienced at its supply chains in Chain are anything to go by. For instance, Foxconn Company, one of the main manufacturers of Apple products in China has been making headlines mostly for bad reasons (He 2009). This is because a year hardly passes without labor unrest being reported. Reports indicate that most of the worker’s at Apple supply chains have been protesting through threats of suicide while other go to the extent of not just threatening, but by committing suicide. What is worrying is that the trend has been in place for quite some time now unabated. Ramzy (2012) reports that at least 14 workers committed suicide at Foxconn in the year 2010. However, Qiang (2012) also noted the number has so far risen to 18 following two reported cases of suicide with the last case having been reported on 14 June. However, to make mater worse, the company appears not to have learnt anything from the past suicides that have been committed in the company. This is because Moore (2012) recently reported another mass protest by least 150 Foxconn workers who were threatening to commit mass suicide in the company over poor working conditions in the company. Moore (2012) reported that the workers climbed on the rooftop of the factory in their numbers before threatening suicide. However, the management of the company pleaded with them before being coaxed away. Moore (2012) reveals that the protest began on 2 January 2012 following a move by the managers of Foxconn Company to shift close to 600 employee s to new production lines. However, the managers are reported to have made this move without providing enough training to the workers to be able to handle the new tasks they were being given (Ramzy 2012). In addition, one of the protesters said that as much as this was being done, they were being paid just piecemeal (McGrath 2012). The protesters stated that the salaries they were being offered by the company have made them poorer than they were before since it does not commensurate with the living standards of the